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Welcome to FloWater Help Center!

Browse our FAQ’s or contact our Support team.

  1. FloWater
  2. General FAQ

General FAQ

Refill Station FAQ

  • What makes FloWater better than bottled water?
  • What is FloWater?
  • What are the plumbing requirements for a FloWater Refill Station?
  • How big is the Refill Station? What are its dimensions?
  • How fast does the Refill Station dispense water into my bottle?
  • How does the FloWater Refill Station and it’s Alkaline Filter increase the water’s alkalinity?
See all 11 articles

Refill Station Troubleshooting

  • My Refill Station Isn't Working/Isn't Dispensing Water
  • Why is the LCD Screen on my Refill Station Displaying, "Purifying More FloWater, This May Take Some Time?"
  • Cleaning the rear in-line drain screen filter (5-10 minutes)
  • Cleaning the bottle catchment area, mesh and tray (1-2 minutes)
  • Troubleshooting a Clogged Drain by cleaning out the water bottle catchment area and in-line drain screen

General FAQ

  • I'm allergic to coconuts, can I still have FloWater?
  • How do I get a Hands-Free "Touchless" Foot Pedal for my Refill Station?
  • What is the benefit of offering FloWater at my location?
  • What makes FloWater so Innovative?
  • What makes FloWater better than regular water?
  • What is FloWater?

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