A: Anywhere in your home within 100 feet of a water line and drain, and within 6 feet of a three-prong outlet. Indoors, out of direct sunlight, in a spot that stays between 40°F and 104°F.

If you choose White Glove Service, our team handles placement on the first floor in a kitchen, garage, or laundry room. Kitchen islands aren’t eligible, and placement may require drilling a 1/2-inch hole in or around a cabinet or wall.

If you work with your own plumber, your FloWater Essential can go anywhere that meets the requirements above — including upstairs. The first-floor limit is a boundary on our White Glove service, not on the product.

We recommend against placing your FloWater Essential outside. Temperature swings, weather and rodents can all damage it, and that damage isn’t covered. If outdoors is your only option, contact us first — there are specific circumstances where it can work, and additional equipment is required.