All FloWater accounts get one-time and service invoices from FloWater. If you lease your Refill Station, your monthly lease invoice may come from FloWater or from a leasing partner.
| Invoice from | What it covers | How often |
| FloWater (invoice numbers start with INV) | Delivery and placement, filter changes, service calls, upgrades and parts | When the work happens, usually every 6–12 months |
| FloWater, Leaf Capital or TimePayment | Your monthly Refill Station lease | Monthly |
Your welcome email from our accounting team will tell you if your monthly lease invoices come from Leaf Capital or TimePayment. If you’re not sure, email AR@drinkflowater.com and we’ll confirm.
If your lease is billed by Leaf Capital or TimePayment, you’ll get invoices from two companies: FloWater for service, and your leasing company for the monthly lease. We recommend setting up both as vendors in your payables system. If FloWater bills your lease directly, all of your invoices come from FloWater.
Your first invoice from each company includes their W-9 and instructions for setting up automatic payments.